Why Tesla & EV owners choose OX Works

OX Works vs. Official Tesla Service

Same quality. Better price. Faster turnaround.

Key Facts About OX Works

Frequently Asked Questions

Which EV brands do you service?

We are Tesla specialists and also service all other electric vehicle brands. Specialist focus: Tesla, VW Group (VW, Audi, Škoda, Cupra), Jaguar and Porsche. 1500+ EVs serviced, most of them Teslas. Brand pages list model-specific prices.

Do I need to make an appointment before visiting?

We recommend booking an appointment to ensure we can dedicate the right time and resources to your vehicle. You can book online through our contact form, call us at +371 26017268, or message us on WhatsApp for the fastest response.

What are your working hours and location?

We are open Mon–Fri 08:00–18:00 at Rāmuļu iela 29, Rīga, LV-1005, Latvia. Free customer parking is available on site. We are closed on public holidays.

How long does a typical service take?

Most routine maintenance services such as annual inspections, brake fluid changes, and cabin filter replacements are completed within the same day. More complex repairs like suspension work or battery service may take 1–2 business days. We provide a time estimate when you book.

Do you offer a warranty on your repairs?

Yes. All repair work and parts carry our warranty: 6 months or 10,000 km, whichever comes first. We use genuine and high-quality parts to ensure the longevity and safety of every repair.

Do you work with insurance companies for accident or body repairs?

Yes. We accept insurance jobs from all major Latvian and Baltic insurers — including BTA, Balta, If, Gjensidige, Compensa and ERGO — and we can coordinate the claim, paperwork and direct billing with your insurer. Bring the claim number and your case manager's contact when you visit and we will handle the rest.

Are you a Tesla Approved Body Shop?

No. OX Works is an independent Tesla and EV specialist, not an officially approved Tesla Body Shop. We use genuine Tesla parts and OEM-grade alternatives, follow Tesla service procedures, and provide a professional warranty on all bodywork — but if your insurance or warranty specifically requires a Tesla-approved facility, please confirm with your insurer first.